Advanced Certificate in Making a Modern Secretary in the 21st Century
The role of the executive secretary is rapidly changing and he/she is taking on more of the work of the manager. The course equip Executive Assistants with management and administration knowledge and skills and correct attitudes for better job performance. The new role emerging is one which embraces all the modern technology which makes life far more interesting. The 21st Century Personal Assistant or Administrator is efficient in a number of ways, not just typing and making appointments but meeting and greeting, interviewing prospective employees, marketing and administration. This role is being filled not only by females but also by a vast number of men
Course Objectives
- Assist their bosses in overall organizational planning, execution and controlling
- Manage the secretarial team
- Perform work with greater confidence
- Maintain professionalism and project positive image
- Appreciate the importance of leadership to the changing role of today’s Executive Assistant
- Develop good relationships with diverse personalities
- Effectively communicate with stakeholders