Conflict Management, Conflict Resolution, and Conflict Transformation
There have been a number of approaches to conflict, three of which are Conflict Management, Conflict Resolution and Conflict Transformation. Conflict Management is generally discussed with regard to intractable conflicts, and has to do with the way people handle, or manage wrongs done to them. Conflict Management refers to a process that will be undertaken for an indefinite period of time (and may not result in a resolution), and is primarily concerned with containing and limiting the conflict. Conflict Resolution, on the other hand, refers to resolving a conflict in such a way that both parties are satisfied, encouraging them to move from a zero-sum mentality to a win-win situation. It includes a number of methods for improving a situation of conflict, or removing conflict altogether. Under the umbrella of Conflict Resolution, we find negotiation, mediation and diplomacy as Conflict Resolution is often dependent on outside parties coming in to aid in the resolution process. Finally, Conflict Transformation attempts to change the positions and perceptions of the disagreeing parties while improving their communication, dealing with the reasons for the conflict, and ultimately, transforming conflict peacefully.