Supervisory Strategies & Strategic Thinking for Senior Management
Office Managers
Know what real supervision is, and be able to explain to others what it is, and what it means Understand and practice basic supervisory skills Define the difference between the supervisory and the operational roles Explain how to set and monitor objectives Explain what motivates you and describe ways to motivate others effectively Manage performance for results Use different techniques to communicate effectively with your Team Target Audience Anyone involved in the operational supervision of an office environment Secretaries and administrative support personnel needing to develop superior performance in their working environment Senior Personal Assistants Senior Secretaries.
Course Objectives
- Know what real supervision is, and be able to explain to others what it is, and what it means
- Understand and practice basic supervisory skills
- Define the difference between the supervisory and the operational roles
- Explain how to set and monitor objectives
- Explain what motivates you and describe ways to motivate others effectively
- Manage performance for results
- Use different techniques to communicate effectively with your Team Target Audience
- Anyone involved in the operational supervision of an office environment
- Secretaries and administrative support personnel needing to develop superior performance in their working environment
- Senior Personal Assistants and Senior Secretaries