Communication and Planning Skills for Administrative Professionals
This course focuses on the latter and addresses the people skills strong administrators should cultivate .Understand how they can enhance the process of knowledge transfer by creating an understanding in others but also by bringing around change in action. Its designed to help
participants develop a ‘toolkit’ of skills and knowledge so that they can demonstrate capability and talent when it comes to communicating with others and achieving success
Course Objectives
- review and develop their communication, interpersonal and planning skills and their appreciation of the principles involved
- take stock of their current approaches and decide on initiatives to enhance communication and planning within their own teams/sections
- Identify specific actions to improve team effectiveness